B! Health & Fitness

health & Safety Pledge

Your health is your responsibility

Operational Commitment.

Here at B! Health & Fitness we are passionate about helping people raise the bar and live a healthier life, which in most instances means fewer ailments, more fun and greater confidence. Your health is your responsibility and our staff will aim to support you and provide you with a professional, safe, clean and friendly environment in which to achieve your fitness goals and to enjoy the facilities that we offer.

The B! Health & Fitness Operational Commitment:

  • In an industry that, although regulated in some areas, remains largely unregulated. We believe this leaves the consumer open to facilities, and individuals, that not only do not work to a professional set of standards but also put their clients at risk.

    This is why, at B! Health & Fitness, we have decided to set ourselves an Operational Commitment that we intend to work to. Our very own Operational Commitment will see us work across the business to protect and provide, at all times, membership safety and value.

    The Operational Commitment is made up of 5 key points

Member Safety

  • With so much home gym equipment available, we will only ever purchase commercial grade equipment that is intended for commercial fitness facilities and comes fully warranted.

Member Assurance

  • Equipment will be cleaned and inspected regularly, then serviced and certified at least annually. 24 hour CCTV will be operational at all sites and monitored by professional external CCTV surveillance operatives during unstaffed hours. Individual safety alarms are provided at all facilities so that during unstaffed periods, the surveillance company can alert the emergency services if needed.

Member Support

  • Our staff will be trained to a recognised industry standard with all qualifications displayed in club. Our staff will only complete courses and achieve qualifications that are recognised and accredited. All staff will maintain required hours of annual CPD (continuous professional development).

Member Capacity

  • Membership numbers are capped at all venues in order to maximise workouts and minimise the potential for excessive overcrowding.